Katy water department

City Adopts Water Leak Adjustment Policy to Give Customer Refunds for Overcharges

Byron Hebert - City of Katy photo

By George Slaughter The Katy City Council Monday adopted a policy that enables city water customers get their water bills adjusted during the recent winter storms, when many Texans found themselves with burst water pipes. In addition, the city will waive late fee penalties for all city water customers for February 14-March 15. The policy goes into effect immediately. According to the policy, an adjustment will happen when the usage for a water meter for […]