According to the top industry-wide poll of passenger attitudes, inflight Wi-Fi fosters customer loyalty and happiness among today’s airline travellers. More than three-quarters of those asked (78%) said they believe Wi-Fi is “fundamental” to daily living, indicating that technology is already a necessary component of life as we know it. Meeting the demand for Wi-Fi in the skies is essential to enhancing the passenger experience and fostering loyalty, with more than half of passengers […]
