Vehicle breakdowns can happen when you least expect it and the only way out is to seek the services of the nearest and most efficient towing and recovery company. For a smooth and quick process, you should disclose certain crucial information.
The following are the details the towing company will need.
Clear and Accurate Directions
In exceptional cases, your car may break down in a familiar place, making it easier to give the company your precise location. However, you may not know where the place is and will have to provide directions to get you.
It is essential to try to be clear and accurate. When driving, you can mention nearby landmarks or what you saw along the road. In SG3 Towing and Recovery, we take note of all this information to help determine your exact location and send help as fast as possible.
The Vehicle Description
There may be another stranded user on the same road as you; hence it is critical to provide all your car’s details to avoid confusion. SG3 Towing and Recovery staff will need your vehicle’s general description.
State the color, make, model, drive system, and other details. While handling a standard car will be easier, some information about the car’s needs will tell us whether to come with special tools.
Your Car’s Situation
Besides the location and vehicle description, another piece of information is your vehicle’s current situation. The breakdown may not be on the side of the road, or the car may have skidded into a ditch or veered off further away.
If we know your situation, we can understand the necessary equipment to bring to help get your vehicle to safety. Also, remember to mention if the car has lowered, overturned, or compromised.
Destination and Urgency
Some details will help SG3 Towing and Recovery plan how to help and calculate the total costs later. We need to know where the vehicle should go, whether there is a nearby mechanic, and the distance the towing will cover.
Many also forget to state how urgently they need the service. You should state if your car is getting more damage or if you don’t feel safe in the area. Sometimes your car is blocking traffic which requires rapid assistance.
It also helps to know whether you need us to make travel arrangements, especially if you are in a group. You wouldn’t want the hassle of finding a ride in the middle of nowhere.
Can SG3 Towing and Recovery Fix Your Problem?
Sometimes you only need a quick fix on your vehicle, not necessarily have the company tow your car. Letting us know if we can fix the issue will allow you to get it back on the road. You may need a tire change or fuel delivery, and we can come with whatever you need as long as you tell us.
Call a Professional For Help
Accidents and breakdowns are unavoidable, and you need a reliable service to help get you and your vehicle to safety. Remember to pay attention to all the above tips because they enable professionals to attend to you faster.