DFPS Email Addresses Are Changing

The Department of Family and Protective Services (DFPS) will be changing email addresses over several months beginning in November. All DFPS email addresses ending in @dfps.state.tx.us will change to addresses ending in @dfps.texas.gov. This will make DFPS email addresses easier to remember and align them with those of many other Texas state agencies.

There is nothing you need to do right now. Emails to or from DFPS will not be disrupted during this transition. New emails sent to old DFPS email addresses will forward to the corresponding new email addresses until the end of 2022. Whether you send a new email to an old or new DFPS email address, your email will be delivered.

However, if you reply to an email containing the old email address of a DFPS employee after his or her email address has changed, you may receive a message that the email was not delivered. In that case, you would need to change the email suffix to @dfps.texas.gov and resend it. If you know the person’s email has changed, you can change the address before you reply.

DFPS employees who regularly do business with you should let you know when their individual email addresses have changed. We encourage you to update their contact information in your address book at that time to avoid any disruption after December 2022, when email forwarding ends.

You will always find the latest information on this transition in the Email Address Change FAQ on the DFPS website.