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To better serve customers and local communities in 2025, CenterPoint Energy launches state-specific social media accounts to provide tailored experience across its multi-state service territory

Jan 14, 2025
Centerpoint energy

New options available on X for Texas, Indiana, Ohio and Minnesota 

Follow @CenterPoint_TX to receive the most up-to-date information on the company’s operations in the Greater Houston area and across Texas for both electric and gas updates

Houston – Jan. 14, 2025 – As part of CenterPoint Energy’s commitment to continuously improving locally focused, relevant customer and public communications, the company is launching state-specific accounts in Texas, Indiana, Ohio and Minnesota on the social media platform X (previously known as Twitter). Alongside the company’s main enterprise account, @CenterPoint, these accounts will provide more tailored local content and share valuable information on relevant company news, energy industry issues, weather updates, energy efficiency tips, emergency response and preparedness topics, as well as outage and restoration updates all tailored to the needs and interests of customers in each service territory.

“We are always working to listen to our customers, incorporate their feedback into our operations and communications and improve the methods and content we deliver across the states and communities we have the privilege to serve,” said Keith Stephens, Senior Vice President and Chief Communications Officer. “CenterPoint is proud to deliver electric and gas service to a diverse footprint across the country, and it is critical our customers have an equally diverse set of options in how they receive CenterPoint news. By following these new accounts, customers will continue to receive relevant and timely information impacting their communities at a more targeted, regional level.”

Find each of the new accounts on X at:

  • •CenterPoint Energy Texas: @CenterPoint_TX
  • •CenterPoint Energy Indiana: @CenterPoint_IN
  • •CenterPoint Energy Ohio: @CenterPoint_OH
  • •CenterPoint Energy Minnesota: @CenterPoint_MN

Across its other social media platforms like Facebook and Nextdoor, CenterPoint will continue to use geotargeting to deliver more precise messages and content in each state where it has customers. LinkedIn and Instagram will remain enterprise-level channels.

Customers can continue to follow @CenterPoint for company-wide updates and highlights from each area.

Customers in Louisiana and Mississippi will continue to be served by the main CenterPoint account until the previously announced sale of those natural gas assets is complete, expected in the first quarter of 2025.

Related Katy Topics: KatyKaty TexasKaty Texas BusinessKaty Business Directory
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