AUSTIN – Texans should be aware that con artists and criminals may try to obtain money or steal personal information through fraud or identity theft after Hurricane Beryl. In some cases, thieves try to apply for FEMA assistance using names, addresses and Social Security numbers they have stolen from survivors.
If a FEMA inspector comes to your home and you did not submit a FEMA application, your information may have been used without your knowledge to create a FEMA application. If so, please inform the inspector that you did not apply for FEMA assistance so they can submit a request to stop further processing of the application.
If you did not apply for assistance, but receive a letter from FEMA, please call the FEMA Helpline at 800-621-3362. The helpline will submit a request to stop any further processing of that application.
If you do want to apply for FEMA assistance after stopping an application made in your name without your knowledge, the helpline will assist you in creating a new application.
- Scams
FEMA Disaster Survivor Assistance (DSA) crews, housing inspectors and other officials are working in areas impacted by the hurricane. They carry official identification badges with photo IDs. FEMA and U.S. Small Business Administration (SBA) representatives never charge applicants for disaster assistance, inspections or help in filling out applications.
Don’t believe anyone who promises a disaster grant in return for payment. They don’t represent FEMA.
Don’t give your banking information to a person claiming to be a FEMA housing inspector. FEMA inspectors are never authorized to collect your personal financial information.
- How to Report Fraud
If you believe you are the victim of fraud or a scam, report it immediately to your local police or sheriff’s department or contact the Office of the Texas Attorney General Consumer Protection Hotline at 800-621-0508.
If you suspect fraudulent activity involving FEMA, you can report it to the FEMA Fraud Branch at: StopFEMAFraud@fema.dhs.gov, fax: (202) 212-4926 or write to: FEMA Fraud and Internal Investigation Division, 400 C Street SW Mail Stop 3005, Washington, DC 20472-3005.
If you suspect identity theft, please visit Identity Theft | FTC Consumer Information or IdentityTheft.gov.
To view an accessible video about fraud, visit: FEMA Accessible: Fraud FEMA (youtube.com)
