“As part of my effort to ensure the Comptroller’s office can provide seamless continuity of operations and safeguard the health of our employees, we conducted an agencywide telework exercise on Tuesday, March 10. Approximately 1,800 Comptroller employees, representing the majority of our workforce, worked regular hours from home. Critical operations of the agency functioned normally, including call center agents who handled normal call volumes while teleworking. “I want to stress that this was a scheduled business continuity […]
